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Testimonials and Customer Comments
Why should you use Switch Technologies?
Read what our customers have to say.
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"As
you
know,
the
Powell
State
Bank has contracted
with
Switch
Technologies
since
September
of
2007
to maintain
our computer systems.
Your
firm has
installed
and configured new
computer
hardware,
maintained
and repaired
existing
hardware,
installed
new
software,
updated existing
software,
and designed
and set
up our
PC network,
including
automated
data
backup. Beyond
maintaining our computer
systems,
your
firm conducts
a biannual
PC-Server
Vulnerability
Audit,
which
is required by
bank
regulators.
Probably
most
importantly
to us,
Switch
Technologies has been instrumental
in helping the bank achieve
compliance with regulatory
guidelines concerning
IT
security.
In
this regard,
Switch
has developed or helped us develop related policies,
procedures,
and
training programs, including an
IT
Business Continuity Plan and an Incident Response Plan...
In
addition to the highly professional and competent work you've
provided,
we've
been very
pleased with Switch's
response time when we've
called
with
a problem.
Thank
you
for being a
valued
business partner
of the Powell
State Bank.
I
sincerely
hope
the
association
between
our firms
will
continue
in
the
years
to
come."
P. Sloan
President / Powell State
Bank
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"Community Services, Inc.
has been a customer of Switch Technologies
since 2008. They have serviced the information
technology needs for several programs
receiving both State and Federal funds.
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They are professional,
knowledgeable; retain security of confidential
information retained in our data base and
respond immediately to all
inquiries.
We have experienced several occasions of
weather related emergencies and they have
always responded for the continuation of
social service to the eligible
population
in our service area.
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It
is our pleasure
to share
with you our appreciation for Switch
Technologies and encourage any questions you
may have by calling me."
P. Hines
Executive Director
/ Community Services, Inc.
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"Switch Technologies has been providing
IT services for the Means Oil Company for the past several
years. They respond to calls, voicemails, emails and
even text messages. Their prices are competitive and
the service is great. This is what we were looking for in
a computer company and this is what we found with Switch
Technologies.
We have nothing but good things to say
about Switch Technologies and would recommend them without
hesitation."
C.Means
President / Means Oil Company
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"Switch
Technologies has been servicing our computer networks
at our nine Pharmacy Plus,
Inc.
stores and two
corporate locations since the beginning of 2009.
Switch
Technology
has
proven to be an invaluable liaison
between
Pharmacy
Plus management and the many
technology vendors
that
we use at all our locations.
They
have
assisted
with
wide
area network
issues,
telephony,
individual
pc's
and have
implemented standards
that
make management of our locations
much easier.
They also support our remote surveillance systems.
While
their
technological
expertise
is impressive,
we
have been more impressed
with
their
rapid responsiveness to the needs of our pharmacies
all around central Texas
and the DFW
area.
We
recommend Switch Technologies to any company
that needs a qualified technical team that will respond
quickly to network related issues."
T.
Neale
President
/ Pharmacy
Plus,
Inc.
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"Switch Technologies has always been very punctual in
tending to our needs and in returning
calls
and
scheduling a time with us if we encounter any
computer
problems.
They
help us
with
our programming
needs
and keep
our computers
updated
with
the data
we
need
to run efficiently
and
effectively.
Switch
Technologies
is
very
thoughtful to call in
advance
to let
us
know
when
they
are
coming
to do
our updates.
I whole heartedly recommend
Switch Technologies. They are very professional and
knowledgeable
in all areas
of the services
they provide."
B.
Ellis
Haven
Nursing
Home
Administration
"Switch
Technologies
has
been
working
for
Community
Services
Inc.
for
several
years as our
Information
Services
Technicians.
They
maintain
all
of
our
Hardware
as well
as some of our Software
Programs.
They
help
in the
ordering
process,
installation,
wiring
and
anything
else
that
might
be
needed
to
install
and
maintain
our
computers.
They
update
our
computers
on
a monthly
basis
to
maintain
the
best
overall
security.
They
are
reliable
and
dependable.
For
most part,
when
they
tell
you
that
they
will
be
here,
they
will
be.
Overall,
Community
Services,
Inc.
is
very
pleased
with
their
service
and
attitude
toward
their
work
ethics.
It
has been
a good working
environment
both
for
Community
Services,
Inc.
and
Switch
Technologies."
S.
Terry
Fiscal
Officer
/
Community
Services,
Inc.
"We have worked with Switch Technologies for three years.
As with most small businesses,
we only called
'the
computer guys'
when we had a crisis. Now,
we have a better system;
we went from motley of equipment cobbled together to a
secure network with documentation.
If the unthinkable happens,
we have automated back-ups on site and on the web,
so we can run our business from anywhere,
at any time. Switch has helped us upgrade our system with
a new server.
They have also set up a network scanner that is extremely
easy to use.
I think what differentiates
Switch from other computer companies is their commitment
to educating the customer.
Business shouldn't
stop because you have to wait for the computer expert to
show up. Switch has trained all of our office staff on the
basic things to check and adjust if something happens.
Without a doubt, Switch Technologies is the best computer
service.
I highly recommend Andre and his team for any of your
networking needs."
S. Bruce
Orkin Pest Control
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"We have been using
Switch Technologies since April of last year.
We have not had anything but great
confidence in them since starting their service. They
have come in and networked all of our Computers together,
fined tuned each one and have maintained them, so that is
one less thing we have to worry about.
Our Technician Mike Stevenson
has been available to reach by phone or email at the drop
of a hat.
Whenever we need him, we are able to
hear from him within the hour. Since
we have signed a Service Contract with them, they come and
make monthly visits to update and bring out computers up
to date with Virus protection and Microsoft updates, to
keep them safe. We
are a Builder of Homes and our office is so busy, we
cannot be without our Computers at all, and Mike Stevenson
and Switch Technologies have made sure that is one thing
we do not have to worry about."
John Gruell Builder
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"I'm
pleased to recommend Switch
Technologies
to your company.
Over
the past four years, I worked directly with Andre' Johns
and Mike Stevenson. Their services and creativity are top-notch,
and we have been
very
pleased with the work they've done
for
us.
They created
for us a documentation workbook with individual
records for every computer we have that includes the
history of the work done on each. They also customized
computers per our specifications, and have provided
reliable tech support.
We are a
small town library and they have helped us keep up with
the latest technology. Through the years, Switch
Technologies has been quick to respond to calls and
repairs for the library.
I
recommend them without hesitation."
S. Pullman
Interim Director / Gibbs Memorial Library
"We want you to know that we are very pleased with the
quality of service your company has provided us.
We were introduced to Switch Technologies through
Andre Johns who has helped us on more than one occasion.
We’ve used your services when our company computer was
performing slowly and began displaying error messages
which shut down the system; also when we were locked out
of our computer.
On all these occasions you were able to fix the
problem and our computer worked liked new.
We sincerely appreciate your responsiveness and the way
you conduct business. We have recommended Switch
Technologies to others because of our satisfaction with
your service. We look forward to
doing business with you in the future."
E. Granado
Owner /
Granado Plumbing
"Switch Technologies has been the main provider of our
computer service, computer repair, and network services
for the past five years. Accordingly, I have no hesitation
in recommending them as a company with which to do
business.
Switch is one of the best companies that we have ever
dealt with, from Internet presence to image editing and
much more.
Its practice of resolving complex computer issues in a
timely manner, have pleasantly exceeded our expectations.
We maintained close communication with the
company's service technicians and they always kept us
apprised of their upcoming workload. Thus, scheduling jobs
on our computer/s is never a problem. In addition,
Switch's graphics people always provided us with high
quality finished website development, and it was unusual
for additional changes to be made after the web page
design had been produced.
Based on our experience, any company using computers
should be very pleased to be the one that Switch
Technologies selects to do business with."
N.
Crayton
Vice President / Life Styling Services
More referrals available upon request. |
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