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Testimonials and Customer Comments

Why should you use Switch Technologies?  Read what our customers have to say.

 

"As you know, the Powell State Bank has contracted with Switch Technologies since September of 2007 to maintain our computer systems. Your firm has installed and configured new computer hardware, maintained and repaired existing hardware, installed new software, updated existing software, and designed and set up our PC network, including automated data backup. Beyond maintaining our computer systems, your firm conducts a biannual PC-Server Vulnerability Audit, which is required by bank regulators.

 

Probably most importantly to us, Switch Technologies has been instrumental in helping the bank achieve compliance with regulatory guidelines concerning IT security. In this regard, Switch has developed or helped us develop related policies, procedures, and training programs, including an IT Business Continuity Plan and an Incident Response Plan... In addition to the highly professional and competent work you've provided, we've been very pleased with Switch's response time when we've called with a problem.

 

Thank you for being a valued business partner of the Powell State Bank. I sincerely hope the association between our firms will continue in the years to come."

 

P. Sloan

President / Powell State Bank      


"Community Services, Inc. has been a customer of Switch Technologies since 2008. They have serviced the information technology needs for several programs receiving both State and Federal funds.

 

They are professional, knowledgeable; retain security of confidential information retained in our data base and respond immediately to all inquiries. We have experienced several occasions of weather related emergencies and they have always responded for the continuation of social service to the eligible population in our service area.

 

It is our pleasure to share with you our appreciation for Switch Technologies and encourage any questions you may have by calling me."

 

P. Hines

Executive Director / Community Services, Inc.       


"Switch Technologies has been providing IT services for the Means Oil Company for the past several years.  They respond to calls, voicemails, emails and even text messages.  Their prices are competitive and the service is great. This is what we were looking for in a computer company and this is what we found with Switch Technologies.

We have nothing but good things to say about Switch Technologies and would recommend them without hesitation."


C.Means

President / Means Oil Company

 

"Switch Technologies has been servicing our computer networks at our nine Pharmacy Plus, Inc. stores and two corporate locations since the beginning of 2009. Switch Technology has proven to be an invaluable liaison between Pharmacy Plus management and the many technology vendors that we use at all our locations. They have assisted with wide area network issues, telephony, individual pc's and have implemented standards that make management of our locations much easier. They also support our remote surveillance systems.

 

While their technological expertise is impressive, we have been more impressed with their rapid responsiveness to the needs of our pharmacies all around central Texas and the DFW area. We recommend Switch Technologies to any company that needs a qualified technical team that will respond quickly to network related issues."

 

 

 

T. Neale

President / Pharmacy Plus, Inc.     


"Switch Technologies has always been very punctual in tending to our needs and in returning calls and scheduling a time with us if we encounter any computer problems. They help us with our programming needs and keep our computers updated with the data we need to run efficiently and effectively.

Switch Technologies is very thoughtful to call in advance to let us know when they are coming to do our updates.

I whole heartedly recommend Switch Technologies. They are very professional and knowledgeable in all areas of the services they provide."

 

B. Ellis
Haven
Nursing Home Administration       

"Switch Technologies has been working for Community Services Inc. for several years as our Information Services Technicians. They maintain all of our Hardware as well as some of our Software Programs. They help in the ordering process, installation, wiring and anything else that might be needed to install and maintain our computers. They update our computers on a monthly basis to maintain the best overall security.

They are reliable and dependable. For most part, when they tell you that they will be here, they will be. Overall, Community Services, Inc. is very pleased with their service and attitude toward their work ethics. It has been a good working environment both for Community Services, Inc. and Switch Technologies." 

S
.
Terry  
Fiscal Officer / Community Services, In
c.   
"We have worked with Switch Technologies for three years. As with most small businesses, we only called 'the computer guys' when we had a crisis. Now, we have a better system; we went from motley of equipment cobbled together to a secure network with documentation. If the unthinkable happens, we have automated back-ups on site and on the web, so we can run our business from anywhere, at any time. Switch has helped us upgrade our system with a new server. They have also set up a network scanner that is extremely easy to use.

I think what di
fferentiates Switch from other computer companies is their commitment to educating the customer. Business shouldn't stop because you have to wait for the computer expert to show up. Switch has trained all of our office staff on the basic things to check and adjust if something happens.

Without a doubt, Switch Technologies is the best computer service
. I highly recommend Andre and his team for any of your networking needs."

S. Bruce
Orkin Pest Control      
"We have been using Switch Technologies since April of last year.  We have not had anything but great confidence in them since starting their service. They have come in and networked all of our Computers together, fined tuned each one and have maintained them, so that is one less thing we have to worry about. 

Our Technician Mike Stevenson has been available to reach by phone or email at the drop of a hat.  Whenever we need him, we are able to hear from him within the hour. Since we have signed a Service Contract with them, they come and make monthly visits to update and bring out computers up to date with Virus protection and Microsoft updates, to keep them safe. We are a Builder of Homes and our office is so busy, we cannot be without our Computers at all, and Mike Stevenson and Switch Technologies have made sure that is one thing we do not have to worry about. 

John Gruell Builder   

"I'm pleased to recommend Switch Technologies to your company. Over the past four years, I worked directly with Andre' Johns and Mike Stevenson. Their services and creativity are top-notch, and we have been very pleased with the work they've done for us.

 

They created for us a documentation workbook with individual records for every computer we have that includes the history of the work done on each. They also customized computers per our specifications, and have provided reliable tech support.

We are a small town library and they have helped us keep up with the latest technology. Through the years, Switch Technologies has been quick to respond to calls and repairs for the library. I recommend them without hesitation."

 

S. Pullman

Interim Director / Gibbs Memorial Library    


"We want you to know that we are very pleased with the quality of service your company has provided us.  We were introduced to Switch Technologies through Andre Johns who has helped us on more than one occasion. We’ve used your services when our company computer was performing slowly and began displaying error messages which shut down the system; also when we were locked out of our computer.  On all these occasions you were able to fix the problem and our computer worked liked new.  

We sincerely appreciate your responsiveness and the way you conduct business. We have recommended Switch Technologies to others because of our satisfaction with your service.  We look forward to doing business with you in the future.

E. Granado
Owner / Granado Plumbing      
"Switch Technologies has been the main provider of our computer service, computer repair, and network services for the past five years. Accordingly, I have no hesitation in recommending them as a company with which to do business.

Switch is one of the best companies that we have ever dealt with, from Internet presence to image editing and much more. Its practice of resolving complex computer issues in a timely manner, have pleasantly exceeded our expectations. We maintained close communication with the company's service technicians and they always kept us apprised of their upcoming workload. Thus, scheduling jobs on our computer/s is never a problem. In addition, Switch's graphics people always provided us with high quality finished website development, and it was unusual for additional changes to be made after the web page design had been produced.

Based on our experience, any company using computers should be very pleased to be the one that Switch Technologies selects to do business with."

N. Crayton
Vice President / Life Styling Services


More referrals available upon request.

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